Hi, I'm Roxana. Most people call me Roxi.
Multidisciplinary designer and IT specialist, and an economist with a degree in Marketing and Communication. I live in Vilafranca de Bonany, in the heart of Mallorca, and work with businesses on the island and beyond.
I'm an economist with a degree in Marketing and Communication from Lucian Blaga University of Sibiu, in Romania. My first serious job was in technical support at a US hosting company, Lunarpages. For seven years I fixed cPanel, email, DNS and broken-website problems, moved on to the abuse department, and learned to monitor servers with Nagios.
While helping fix other people's websites, I started designing them. In 2014 I co-founded Palma Solutions, where I handle marketing and WordPress development, and in 2020 I went freelance with ROXI.es.
That's why I do both, the design and the server. When the same person draws your brand, builds your website and hosts it, no tickets get lost between providers and nobody says "that's not my job".
Outside work I am mum to a boy, two cats and a labrador, an occasional photographer and a full-time dreamer.
- Education
- BA in Marketing and Communication · Lucian Blaga University of Sibiu
- Languages
- Spanish, English and Romanian
Experience
- FounderROXI.es 2020 — now
My freelance practice: graphic design, websites, email marketing, hosting and tech support for small businesses.
- Marketing & IT SpecialistGalex Beauty 2020 — now
Email marketing campaigns, social media content, corporate website updates and product presentation catalogues.
- Web Developer — DesignerLa Nave Nodriza 2023 — 2024
Website design, SEO audits, Spain's Kit Digital grant paperwork (Website, Online Shop and Advanced SEO), Google Ads campaigns, maintenance, hosting management and consulting.
- Co-Founder & MarketingPalma Solutions LTD 2014 — now
Marketing and PR, market analysis, social media and client relations. Billing with WHMCS, and WordPress website development and maintenance.
- Customer Care SpecialistHostPapa 2020
Web hosting technical support via helpdesk and live chat.
- Customer Service Rep I → IIILunarpages Internet Solutions 2012 — 2019
From cPanel, email, DNS and domain support to the abuse department, handling DMCA reports, malware and phishing audits, Nagios server monitoring, DDoS mitigation and blacklist removal.